Sales and Marketing Manager Uptown Alley - Manassas VA

Sales and Marketing Manager

Full Time • Uptown Alley - Manassas VA
Benefits:
  • Fun and Exciting Work Environment
  • Culture & Community - engaging team events, monthly team recognition
  • 401k, Roth IRA
  • Financial Security - competitive salary, incentive bonus structure
  • Generous Paid Time Off Policies
  • Work-Life Balance - Flexible working schedule
  • Paid Parental Leave
  • Health & Wellbeing - company sponsored health and vision insurance
  • Professional Development
Role Purpose:
The role of Sales and Marketing Manager is to support the sales team and facilitate the coordination of sales activities for a specific 
location at Uptown Alley. This role plays a crucial part in ensuring smooth and efficient operations within the sales 
department and contributes to achieving sales targets and objectives.
 
Key Responsibilities:
  • Strategic and Financial Management
    •  Assist in maintaining sales collateral, promotional materials, and inventory for the specific location 
    •  Support the sales team in preparing sales forecasts, budget reports, and other administrative tasks as needed. 
    •  Help ensure that sales processes and procedures are followed consistently and efficiently. 
    •  Provide administrative support to the sales team, including preparing sales materials, documents, and 
      presentations. 
  • Operational Management
    •  Maintain accurate and up-to-date records of client information, bookings, and sales activities using CRM 
      systems or other databases. 
    •  Prepare contracts, agreements, and other documentation related to bookings, ensuring that all necessary 
      paperwork is completed accurately and in a timely manner. 
    •  Assist in tracking sales performance, generating reports, and analyzing data to identify trends and 
      opportunities for improvement. 
    •  Communicate with the sales team to relay client feedback, address operational issues, and resolve any 
      challenges that may arise during the booking process. 
    •  Assist in managing bookings for events, parties, and group outings at the specific location. 
  • Staff Management 
    •  Act as a liaison between the sales team and other departments, facilitating communication and ensuring that 
      all parties are informed and aligned. 
    •  Liaise with internal departments, such as operations and catering, to ensure that bookings are executed 
      smoothly and according to client expectations. 
  • Customer Service
    •  Serve as a point of contact for clients, providing assistance and support throughout the booking 
      process. 
    •  Communicate with clients to confirm details, address inquiries or concerns, and provide updates 
      on the status of bookings. 
    •   Build and maintain positive relationships with clients to encourage repeat business and referrals. 
Education & Qualifications:
  • Highschool or GED equivalent.
  • Must be 21 years old.
  • Must be able to work up tp fifty hours per week.
  • Able to lift up to 50 lbs, Able to stand for long periods of time.
  • Desirable - AA or BA in business management or relevant discipline.
Experience:
  • Minimum 1-2 years experience with an FEC or restaurant in a managerial or leadership position. 
  • Experience in a high-volume environment.
  • Desirable - Previous experience at an FEC or restaurant 
Skills & Competencies:
  • Excellent verbal and written communication skills
  • Time management skills
  • Leadership skills
  • Meticulous attention to detail
  • Desirable - Basic understanding of financial analysis and budget management. Familiarity with the latest entertainment trends and technology. 
  • Technological Proficiency
    • Basic working knowledge of our Customer Relationship Management (CRM) Software
      • Working knowledge of our Reservation and booking software.
    • Working knowledge of our Point-of-Sale (POS) System
  • Intermediate skills with Microsoft office, and Windows based PCs
    • Intermediate payroll and HRIS platform understanding 
    • Desirable - Social media proficiency 
Personal Qualities:
  •  Self motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.
Languages:
  • English
  • Desirable - Spanish
Department: Operations
Location: On-Site
Travel Required: Occasionally
Type: Full-Time
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: General Manager
Collaborates With: Human Resources, Sales and Marketing, Payroll, Administrative Support Teams
Supports & Engages With: Manager Assistants, FOH, BOH, Guests
Compensation: $18.00 - $21.00 per hour




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Benefits & Perks

Medical Benefits
At Uptown Alley we provide medical benefits to all Full-Time employees after 60 days of service.
Dental Benefits
At Uptown Alley we provide vision and dental benefits to all full-time employees after 60 days of service.
Retirement Benefits
We provide either a 401k with a company match, or a Roth IRA to all full-time employee after 6 months of service.
Generous PTO and Sick Time
All employees starting accruing on their first day of employment.
Learning & Development
Comprehensive Job Training and Upskilling.