Sales and Marketing Coordinator Uptown Alley - Midlothian VA

Sales and Marketing Coordinator

Full Time • Uptown Alley - Midlothian VA
Benefits:
  • Fun and Exciting Work Environment
  • Culture & Community - engaging team events, monthly team recognition
  • 401k, Roth IRA
  • Financial Security - competitive salary, incentive bonus structure
  • Generous Paid Time Off Policies
  • Work-Life Balance - Flexible working schedule
  • Paid Parental Leave
  • Health & Wellbeing - company sponsored health and vision insurance
  • Professional Development
Role Purpose:   The role of a Sales and Marketing Manager is specifically tailored to attract and retain guests, increase revenue, 
and promote the unique experiences offered. The Sales and Marketing Manager will spend 60% of their time 
working on sales initiatives and 40% of their time working on various marketing campaigns. 
 
Key Responsibilities:
  • Strategic and Financial Management
    •   Conduct market research to understand industry trends, customer needs, and competitive landscape. Identify new market opportunities and potential areas for expansion. 
    •  Develop comprehensive sales and marketing strategies that align with the company's goals and objectives. 
    •  Assist in developing and maintaining a sale and marketing budget. 
    •  Allocate resources efficiently to various sales and marketing initiatives. 
    •  Ensure optimal use of the budget to maximize return on investment (ROI). 
  • Operational Management
    •   Develop and maintain a strong brand identity and ensure consistent messaging across all marketing 
      channels.
    •  Implement SEO, social media, email marketing, and content marketing strategies to drive online 
      engagement. 
    •  Manage the sales pipeline and ensure effective lead generation and conversion strategies. 
    •  Develop and maintain sales documentation, including proposals, contracts, and agreements. 
    •  Negotiate contracts and agreements to ensure favorable terms and conditions. 
    •  Monitor sales metrics and performance, providing regular reports and insights to senior management. 
    •  Oversee the creation and distribution of marketing materials, including brochures, advertisements, and 
      digital content 
  • Staff Management 
    •  Ensure the marketing and sales team has access to the necessary tools, technology, and resources to 
      perform their duties effectively. 
    •   Manage the marketing budget for team resources and training. 
  • Customer Service
    •  Serve as a point of contact for clients, providing assistance and support throughout the booking 
      process. 
    •  Communicate with clients to confirm details, address inquiries or concerns, and provide updates 
      on the status of bookings. 
    •   Build and maintain positive relationships with clients to encourage repeat business and referrals. 
Education & Qualifications:
  • Highschool or GED equivalent.
  • Must be 21 years old.
  • Must be able to work up tp fifty hours per week.
  • Able to lift up to 50 lbs, Able to stand for long periods of time.
  • Desirable - AA or BA in business management or relevant discipline.
Experience:
  • Minimum 1-2 years experience with an FEC or restaurant in a managerial or leadership position. 
  • Experience in a high-volume environment.
  • Desirable - Previous experience at an FEC or restaurant 
Skills & Competencies:
  • Excellent verbal and written communication skills
  • Time management skills
  • Leadership skills
  • Meticulous attention to detail
  • Desirable - Basic understanding of financial analysis and budget management. Familiarity with the latest entertainment trends and technology. 
  • Technological Proficiency
    • Basic working knowledge of our Customer Relationship Management (CRM) Software
      • Working knowledge of our Reservation and booking software.
    • Working knowledge of our Point-of-Sale (POS) System
  • Intermediate skills with Microsoft office, and Windows based PCs
    • Intermediate payroll and HRIS platform understanding 
    • Desirable - Social media proficiency 
Personal Qualities:
  •  Self motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.
Languages:
  • English
  • Desirable - Spanish
Department: Operations
Location: On-Site
Travel Required: Occasionally
Type: Full-Time
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: General Manager
Collaborates With: Human Resources, Sales and Marketing, Payroll, Administrative Support Teams
Supports & Engages With: Manager Assistants, FOH, BOH, Guests
Compensation: $47,000.00 - $50,000.00 per year




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Benefits & Perks

Medical Benefits
At Uptown Alley we provide medical benefits to all Full-Time employees after 60 days of service.
Dental Benefits
At Uptown Alley we provide vision and dental benefits to all full-time employees after 60 days of service.
Retirement Benefits
We provide either a 401k with a company match, or a Roth IRA to all full-time employee after 6 months of service.
Generous PTO and Sick Time
All employees starting accruing on their first day of employment.
Learning & Development
Comprehensive Job Training and Upskilling.