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Sales Coordinator Uptown Alley - Manassas VA

Sales Coordinator

Part Time • Uptown Alley - Manassas VA
Benefits:
  • Fun and Exciting Work Environment
  • Culture & Community - engaging team events, monthly team recognition
  • 401k, Roth IRA
  • Financial Security - competitive salary, incentive bonus structure
  • Generous Paid Time Off Policies
  • Work-Life Balance - Flexible working schedule
  • Paid Parental Leave
  • Health & Wellbeing - company sponsored health and vision insurance
  • Professional Development
Role Purpose:
The role of a Sales Coordinator is to support the sales team and facilitate the coordination of sales activities for a specific 
location at Uptown Alley. This role plays a crucial part in ensuring smooth and efficient operations within the sales 
department and contributes to achieving sales targets and objectives.
 
Key Responsibilities:
  • Strategic and Financial Management
    • Clearly communicate payment deadlines and policies.
    • Tracking deposits and final payments from clients.
    • Create and update invoices/event orders.
    • Work closely with event and sales team.
    • Responsible for event execution, before, during and after.
    • Prep next day event folders with final green copy, populated banquet checklist, applicable event cards, drink tokens, game cards, wristbands


  • Operational Management
    • Oversee the daily operations of the sales office, ensuring smooth running and maximum guest satisfaction on all events.
    • Maintain all social and youth banquet event orders.
    • Help answer phones, book social events and input into catering system.
    • Coordinate with kitchen and chef to ensure timely event and food execution.
    • Oversee the ordering and management of party inventory 

  • Staff Management 
    • Conduct pre-event meetings with staff and relay information as well as personnel duties.
    • Handle disciplinary actions when necessary.
    • Foster a team-oriented, positive work environment.
    • Carefully supervise staff, ensuring proper service and guest satisfaction during the entirety of an event. 
  • Customer Service
    • Ensure guest satisfaction by addressing and resolving complaints promptly.
    • Receive and handle complaints concerning food, beverage or service.
    • Monitor customer feedback and use insight to improve service quality and experience.

Education & Qualifications:
  • Highschool or GED equivalent.
  • Must be 21 years old.
  • Able to lift up to 50 lbs, Able to stand for long periods of time.
  • Desirable - AA or BA in business management or relevant discipline.
Experience:
  • Minimum 1-3 years experience with restaurant, event planning, catering position. 
  • Experience in a high-volume environment.
  • Desirable - Previous experience in a senior management role in events, catering or sales related field.
Skills & Competencies:
  • Excellent verbal and written communication skills
  • Time management skills
  • Leadership skills
  • Meticulous attention to detail
  • Desirable - Basic understanding of event booking software, Microsoft Office. Familiarity with the latest entertainment trends and technology. 
  • Working knowledge of our Point-of-Sale (POS) System
  • Intermediate skills with Microsoft office, and Windows based PCs
  • Desirable - Social media proficiency 
Personal Qualities:
  •  Self motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.
Languages:
  • English
  • Desirable - Spanish
Department: Operations
Location: On-Site
Travel Required: Occasionally
Type: Part-Time
Working Pattern: Monday-Friday, Weekends, Nights, Holidays
Reports To: Director of Sales
Collaborates With:  Sales and Marketing, Operations Managers
Supports & Engages With: Manager Assistants, FOH, BOH, Guests
Compensation: $18.00 - $20.00 per hour




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Benefits & Perks

Medical Benefits
At Uptown Alley we provide medical benefits to all Full-Time employees after 60 days of service.
Dental Benefits
At Uptown Alley we provide vision and dental benefits to all full-time employees after 60 days of service.
Retirement Benefits
We provide either a 401k with a company match, or a Roth IRA to all full-time employee after 6 months of service.
Generous PTO and Sick Time
All employees starting accruing on their first day of employment.
Learning & Development
Comprehensive Job Training and Upskilling.